Privacy Policy
This Privacy Policy explains what information we collect when you visit our website or place an order, how we use it, and the choices available to you.
Information We Collect
- Contact details such as your name, email address, phone number, and shipping address
- Order details, including the items purchased, order value, and delivery preferences
- Account Information, if you choose to create an account with us
- Device and usage data, such as browser type, pages viewed, and approximate location
- Communications you send to us, including messages through the Contact page
How We Use Your Information
- To process, fulfill, and deliver your orders
- To provide order updates, tracking details, and customer support
- To improve our website, products, and service
- To prevent fraud and keep our website secure
- To send marketing messages when you have asked to receive them
Payment Information
Payments are processed by third-party payment providers. We do not store full payment card numbers on our servers. Payment providers handle card details in accordance with their own security standards.
Cookies and Similar Technologies
We use cookies and similar technologies to keep your cart and preferences working, understand how the website is used, and measure the performance of our pages.
- Essential cookies that are required for the website to function
- Analytics cookies that help us understand site usage
- Marketing cookies that may be used to show relevant messages
You can control or delete cookies through your browser settings. Disabling some cookies may affect how parts of the website work.
How We Share Information
- With service providers who help us operate our store, such as payment processors, shipping carriers, and email platforms
- With professional advisers where necessary for legal or accounting purposes
- Where required by law, or to protect our rights and the safety of our customers
We do not sell your personal information.
Data Retention
We keep personal information only for as long as it is needed to provide our services, meet legal and accounting requirements, and resolve disputes. When information is no longer needed, we delete or anonymize it.
Your Choices
- You can ask to access, correct, or delete the personal information we hold about you
- You can unsubscribe from marketing emails at any time using the link in those messages
- You can update your communication preferences by contacting us
Security
We use reasonable technical and organizational measures to protect the information we hold, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children's Privacy
Our website is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us and we will remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page, and it will apply from the date it is published.
If you have questions about this Privacy Policy or how your information is handled, please reach out to us through the Contact page.
