Refund & Return Policy

We want you to be satisfied with your purchase. If something is not right, the information below explains how returns and refunds work.

Return Window

You may return most items within 60 calendar days of delivery for a refund.

Eligible Items

Items returned within 60 calendar days of delivery
Items in their original condition and packaging
Items with proof of purchase or an order number

Non-Returnable Items

Items marked as final sale
Gift cards
Items that have been used, altered, or damaged after delivery

How to Start a Return

Contact us through the Contact page with your order number.
We will confirm your return and provide the next steps.
Pack the item securely, ideally in its original packaging.
Send the item back using the instructions provided.

Refund Processing Time

Once your return is received and inspected, refunds are issued within 5-10 business days. Refunds are returned to the original payment method, in USD.

Shipping Costs on Returns

If your return is due to an error on our side, such as an incorrect or damaged item, we will cover the return shipping cost. For other returns, return shipping may be the responsibility of the customer.

Exchanges

If you would like a different item instead of a refund, please contact us and we will help you arrange an exchange, subject to availability.

Order Cancellations

Orders can be cancelled before they are processed. Because orders are processed within 1-3 business days, please contact us as soon as possible and we will do our best to help.